How can AI help me manage my parcel delivery easier, safer and more efficient?
Problem Swiss Post parcel delivery can be controlled by the receiver in a granular way with many options. But at present, this process follows predfined workflows and doesn't base on the users context.
Objective Each parcel that is not delivered on the first attempt wastes resources. While the existing customer front-end allows for some optimisation, it lacks access to the user's private context, a social graph or predictive logic — both of which would make it more efficient and effective. Help Swiss Post improve its first-attempt delivery rate (Erstzustellungsrate).
Support for Hackers
- Dataset of anonymized parcel delivery data of Swiss Post
- Documentation of existing parcel deliver options
Technical Preferences
- none
Why hack? Influence the path of thousands of parcels a day and help Swiss Post save tons of CO2 while making its service better.
About the Challenge Partner
Swiss Post is a diversified company operating in four markets: logistics, communication, retail finance and passenger transport. Its services range from letter, parcel and newspaper delivery to goods logistics and courier and express services as well as providing digital information solutions in the healthcare sector and for public authorities and companies. Swiss Post’s subsidiary PostFinance is one of the leading providers in payment transactions, for savings and investments as well as retirement planning and financing solutions. PostBus Ltd operates regional, municipal and urban bus services nationwide. Company – Swiss Post